Welcome to Credit by DP!
Thank you for choosing us. Here's everything you need to get started.
Your Onboarding Guide
Complete Your Enrollment
Enter your information accurately to receive your client portal login details.
Activate Credit Monitoring
Activate the required three-bureau monitoring and keep it active throughout your program.
Credit Karma, Experian, and other services are not substitutes.
Prepare Your Documents
Have your documents ready to upload in your secure client portal immediately after enrollment.
How to Access Your Client Portal
Your portal is created automatically after enrollment. Look for an email titled “Your Account with Credit by DP is ready”.
Check your inbox, spam, junk, or Promotions folder.
Have These 3 Items Ready
Unexpired government-issued ID. For a driver's license or state ID, front only.
Recent document showing your name and current residential address.
Social Security card or an accepted official document showing your Social Security number or last four digits.
Don't have these documents? View other accepted options
Photo ID
Unexpired driver's license, state ID, passport, military ID, or permanent resident card.
Proof of Address
Utility bill, bank statement, insurance statement, lease or rental agreement, government mail, benefits letter, or property tax bill. Must show your name and current address.
Social Security Verification
Social Security card (preferred), W-2, tax return, IRS tax transcript or letter, Social Security Administration letter, benefits letter, or other official document showing your number or at least the last four digits.
📸 Not sure what to upload? See examples
1. Photo ID
SAMPLE✓ Upload: Clear, complete FRONT of an unexpired ID. Back not needed for a driver's license or state ID.
✕ No selfies, cropped, or expired IDs.
2. Proof of Address
SAMPLE✓ Upload: One page showing your name, current address, and statement date.
✕ No envelopes, payment confirmations, or unrelated pages. Upload only one page. Full PDFs and multi-page documents will be rejected.
3. Social Security Verification
SAMPLE✓ Upload: Your Social Security card or another accepted official document showing your name and required Social Security information.
Why do we need these? Credit bureaus may require proof of identity and address to verify information during disputes. Upload clear, current documents through your portal only. IDs must be unexpired.
Contact Us
Please include your full name and question when contacting us.