Welcome to Credit by DP
Thank you for choosing Credit by DP. Follow the steps below to complete your onboarding and help us begin processing your file as quickly as possible.
Begin OnboardingComplete These Two Required Steps
Your payment confirms your purchase, but your client file cannot be processed until both enrollment and credit monitoring are complete.
Complete Your Enrollment
Complete the secure enrollment form to create your client file and provide the information our team needs to begin your onboarding.
- Enter your current contact information
- Review your information for accuracy
- Use the email address you check regularly
- Submit the form only once unless instructed otherwise
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Start Required Credit Monitoring
Credit monitoring gives our team access to the three-bureau credit information needed to review your file and prepare your dispute process.
- Complete the monitoring enrollment
- Save your username and password
- Use accurate personal information
- Keep the monitoring account active during service
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After You Complete Both Steps
Once enrollment and credit monitoring are complete, our team can create and review your client file.
Your secure client portal will usually open the same business day, but please allow up to three business days during high-volume periods.
Prepare Your Documents
After your client portal opens, upload the required documents directly inside the secure portal. Do not email or text documents containing your Social Security number, identification information, or other sensitive personal information.
Government-Issued Photo ID
Accepted examples may include:
- Driver's license
- State identification card
- Passport
- Military identification
- Permanent resident card
The document should be clear, current, and fully visible. Avoid cropped, blurry, dark, or partially covered images.
Proof of Address
Your proof of address should show your name and current mailing address. Accepted examples may include:
- Utility bill
- Bank statement
- Insurance statement
- Government mail
- Lease or rental document
- Property tax bill
- Benefits letter
Use a recent document whenever possible.
Document Showing Your Social Security Number
A Social Security card is preferred. If you do not have the physical card, you may upload a government-issued or official document showing at least the last four digits of your Social Security number. Accepted examples include:
- W-2
- IRS Tax Transcript
- IRS Letter
- SSA Letter
- Tax Return
- Benefits Letter
- Court Document
- Government Mail
- Military Record
- Permanent Resident Document
- Other official document showing at least the last four digits
Need an IRS Document?
You may be able to access an IRS Tax Transcript or other tax records through the official IRS website.
Visit IRS.govCredit by DP is not affiliated with the IRS. Only use the official IRS.gov website when accessing tax records.
Avoid Document Delays
- Upload clear and readable images
- Include all four corners of each document
- Do not cover important information
- Make sure your name and address are visible
- Upload documents only through the secure portal
- Do not submit screenshots that are too small to read
What Happens Next
Payment Received
Your purchase is confirmed.
Enrollment Completed
Your client information is submitted.
Credit Monitoring Activated
Your three-bureau report becomes available for review.
Portal Opens
Your secure portal is normally created the same business day. Please allow up to three business days.
Agreement Signed
Review and sign your client agreement inside the portal.
Documents Uploaded
Upload all requested identification and verification documents.
File Review Begins
Our team reviews your file and prepares the first dispute round.
Important Reminders
Check your email and spam folder for portal messages and updates.
Keep your credit monitoring login active and make sure the credentials remain current.
Notify support if your name, address, phone number, email, or monitoring login changes.
Never send Social Security documents, identification, or sensitive personal information through regular text message or email.
Portal access is usually provided the same business day, but clients should allow up to three business days.
Credit outcomes vary based on the individual credit file and cannot be guaranteed.
Client Support
Need help completing your onboarding? Contact our client support team.
When contacting us, please include your full name and the email address used during checkout.
Please do not send identification documents or Social Security information by text or email.
Ready to Begin?
Complete both required steps now so we can begin creating your client file.